Terms of service
Terms of Service – HomeFlex
Welcome to HomeFlex! These Terms of Service ("Terms") apply to your use of our website and any purchase you make from us. By visiting our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.
1. About Us
HomeFlex is an online store selling kitchen accessories. Throughout these Terms, "we," "us," and "our" refer to HomeFlex, and "you" refers to the customer or website visitor.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not misuse the website, attempt to hack or disrupt it, or use it to place fake or fraudulent orders. We may refuse service or cancel orders from anyone who violates these Terms.
3. Products and Descriptions
We try our best to describe and display our products accurately. However, colors, sizes, and finishes may look slightly different depending on your screen or lighting. Product images are for illustration, and small differences in design or packaging may occur.
4. Pricing
All prices are listed in Pakistani Rupees (PKR) unless stated otherwise. Prices, offers, and discounts may change at any time without notice. If a product is listed at an incorrect price due to an error, we may cancel the order and inform you.
5. Orders and Confirmation
Placing an order is an offer to buy. We may accept or decline any order. For Cash on Delivery orders, our team may contact you to confirm before dispatch, and orders that cannot be confirmed may be cancelled. We may also limit quantities per customer.
6. Payment
We accept Cash on Delivery and the online payment methods shown at checkout. By making a payment, you confirm that you are authorized to use the selected payment method.
7. Shipping and Delivery
Delivery times and charges are explained in our Shipping Policy. Estimated delivery times are not guaranteed, and delays caused by courier services, weather, holidays, or other events outside our control are not our responsibility.
8. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy, which forms part of these Terms.
9. Product Use and Safety
Please use all kitchen accessories as intended and follow any care or safety instructions provided. Keep sharp, hot, or small items away from children. HomeFlex is not responsible for injury or damage caused by misuse, improper cleaning, or using a product for a purpose it was not designed for.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, belongs to HomeFlex and may not be copied, reused, or sold without our written permission.
11. Limitation of Liability
To the maximum extent allowed by law, HomeFlex is not liable for any indirect or incidental losses arising from the use of our website or products. Our total liability for any order will not exceed the amount you paid for that order.
12. Privacy
Your personal information is handled according to our Privacy Policy. We only use your details to process orders, deliver products, and improve your shopping experience.
13. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page, and continued use of our website means you accept the updated Terms.
14. Governing Law
These Terms are governed by the laws of Pakistan.
15. Contact Us
If you have any questions about these Terms, please contact us:
Email: [your email]
WhatsApp / Phone: +92 323 2727287
Thank you for choosing HomeFlex!